Return of goods:
The right of withdrawal does not apply to the supply of made-to-measure or personalized goods (see skates and body)
For these products it is not possible to return or exchange as the assemblies of the shoes are always customized according to your requests.
If the non-customized product should comply with what was ordered, you can use the right of return or exchange with other goods of equal value, which simply consists of returning the product back without having ever used it, within 7 days from the date on which the have received.
The customized product that is made to measure and according to the customer's instructions cannot be replaced unless it has
manufacturing defects or construction defects.
The returned product will be viewed by us and only after ascertaining that it has never been used will we be able to exchange or return the amount paid less refund operations and shipping costs
via Molino 16 / f
60030 - Monte Roberto (AN)
We recommend that you first inquire about shipping costs to the post office and other shipping services. This way you can find the cheapest shipping method to return your order (mail often offers the cheapest prices).
In the event that you have to return the order due to our mistake or because the product was damaged during delivery, we will send you the courier. All you have to do is wait for our instructions.
For refunds by credit cards, the costs due for bank refund transactions will be deducted from the total amount.